Privacy Policy

Introduction

At School Bench Pro ("we," "our," or "us"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our education management platform and related services.

This policy applies to all users of our services, including school administrators, teachers, students, parents, and other stakeholders in the educational community.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username, password)
• Educational information (student ID, grade level, courses, academic records)
• Demographic information (age, gender, nationality)
• Financial information (for payment processing)

Usage Information

We automatically collect information about how you use our services:

• Log data (IP address, browser type, operating system)
• Device information (device type, unique device identifiers)
• Usage patterns (features used, time spent, click patterns)
• Performance data (loading times, error reports)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our education management services
• Process transactions and manage payments
• Communicate with users about their accounts and our services
• Improve and personalize user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations and educational standards
• Generate analytics and insights for service improvement
• Send administrative notifications and updates

Information Sharing and Disclosure

We may share your information in the following circumstances:

Within Your Educational Institution

Information is shared among authorized personnel within your school or educational institution as necessary for educational purposes and administrative functions.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others.

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures for security breaches

Student Privacy (FERPA Compliance)

We are committed to protecting student privacy in accordance with the Family Educational Rights and Privacy Act (FERPA) and other applicable educational privacy laws:

• Student educational records are only accessible to authorized school personnel
• Parents have the right to review their child's educational records
• We do not sell or share student information for commercial purposes
• Student data is used solely for educational purposes
• We maintain detailed audit logs of data access

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of data processing
• Restriction: Request limitation of data processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we securely delete or anonymize it.

Educational records may be retained for longer periods as required by educational institutions and applicable laws.

International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States and other countries. We implement appropriate safeguards to protect your information during international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are designed for educational institutions and may be used by children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and only collect information from children under 13 with appropriate consent from their school or parent/guardian. We do not knowingly collect personal information from children for commercial purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you a notification. Your continued use of our services after the updated policy becomes effective constitutes acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: